Job Descriptions
(Well, I’ve been given this job, but how do I do it)?
USHERS
× Check both washrooms for paper towels
and toilet paper.
× Check flashlight and get programs
ready.
× Insure that no food or drink is
allowed inside the auditorium.
× The smoke exhaust fan is located in
the foyer...please see that this is switched on during the intermission and off
during the show.
× One usher MUST be in the foyer at all
times to help patrons down the stairs with your flashlight if they leave during
the show.
× After the performance ‑
× turn up all seats
× pick up all trash, empty ash trays,
etc
× vacuum
× empty garbage
× Your job is to make the audience
comfortable and help them to enjoy the show. This includes stopping other
audience members that are creating a disturbance. This includes ...
× people talking
× children being noisy
× baby's crying
× flash camera's
As much as you may not like it, your job is to quietly go to those people and
silence them, or ask them to leave. The other audience members cannot enjoy the
show and the actors cannot properly do their jobs.
It's difficult to stress how important the FOH manager, concession volunteers
and the ushers are. You are our sole one‑on‑one contact with the public. It is
critically important you smile and make people feel really welcome. When they’re
leaving, thank them for coming, ask them if they liked the show. If they didn’t,
ask them what they didn’t like, and tell them you’ll pass on their concerns to
the executive.
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